The Docks tagged posts

An Amazon update

August 31, 2011 Amazon

A breakdown of last night: Amazon don't think there is anything wrong with the listing. So far their support people have all taken one look and escalated it, only for me to get a email back from the technical team this morning that the listing is "fine". My thoughts were unprintable.
Not shown as an ebook, not in the Kindle store, and you can't purchase it. That's not fine.
I phoned Amazon.com (£2 a minute - ouch). They could see the response, and the still-broken product page. The support operator was very helpful and is escalating it along with a note that the first response was wrong.
Unfortunately it will still be broken when the book is featured on 1st September, because the department that should have fixed it yesterday is closed. Republishing won't fix it because the problem is

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Good news and bad…

August 30, 2011 Amazon

The good news is that I got another review for "The Docks", a good four stars courtesy of the Gathering Leaves blog
"I definitely recommend The Docks for a fast, entertaining read!"
Gathering Leaves (full review)
My new author website is up: http://www.vhfolland.com/, leaving only Fire Season's site to be reskinned, and I have a lot of promotion set up for September, including a sequel to The Docks.
The bad news is really bad: There's a problem with the Amazon.com listing for The Docks and it can't currently be purchased from there. I have flagged this up with Amazon and am waiting to hear back.
Meanwhile, if you would like to get a copy, please use:
SmashwordsAmazon.co.ukUpdate (9.30pm): I raised this with Amazon at 16:00, who responded and unfortunately made the problem worse. They are

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